2-factor authentication

Secure your account with 2 factor authentication

qbee allows to increase security for your logins with 2 factor authentication. Here we show you how to enable this globally or for specific users. Both 2 factor mail and Google authenticator authentication is possible.

The most common thing is to enable 2 factor authentication globally. Just go into the company menu and select the methods you prefer. This can be mail, Google authenticator or both.


Alternatively, it is possible to go into the user menu and then an administrator can override the 2 factor method. This means in a non-enabled account specific users can be set on 2 factor or specific users can be excempt from this. The later can be useful for an API user.


In any case, mail will work immediately and Google authenticator has a specific date it will be active. This can be seen in the profile page and on the next login. On the profile page you can also find the QR code that you can use to setup the Google Authenticator application on your phone. If you have setup your authenticator application and want to be able to use that immediately you can click on "Activate now". Then it will immediately be active.


If both mail and Google authenticator are selected as authentication methods a window will appear after the login. In the drop-down selector the preferred way of authentication can be selected.


Problems logging in?

For existing customers we had to change the authentication method. They had to reset their password. In some rare cases we have experienced that they had to close the browser and reset the cache before the new method worked. This should only happen once.